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Medical Transcription and VBS Experience

Vision
understands the fundamentals of Insurance Processes.  We have good experience in handling insurance processes and has proven track record of handling end-to-end Insurance processes.  We understand the nature of different insurance products, such as Cancer, heart attack insurances under health insurance, Term Life, Whole Life, Universal Life insurances under Life Insurance Plans and also worked on Annuities (Fixed or Variable). Vision has handled efficiently back office as well as voice part of Insurance processes. 


End-to-end solution for Insurance Industry

Application Processing – New Business:

Application Processing by New Business Team.
Call to customer in case of incomplete information.
Issue of Policy Certificate in case of approval.


Premium Maintenance Process

Issue of premium Notices
Application of premium


Reconciliation Management Process

Reconciliation of Premium


Commission Management Process

Verification of Invoice
Commission Management


Policy Management Process

Name Change
Address Change
Beneficiary Change
Document and Endorsement issuance


Policy Reinstatement Process

Mid year Cancellation
Policy Reinstatement


Claim Management Process

Claim Registration / Intimation
Policy Verification
Claim Documentation


Claim Adjudication

Claim Assessment by professional adjudicators
Approval and disbursement


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